TTS Cash Operations – Teller Yaounde
YAOUNDÉ, CAMEROON JOB REQ ID 23612677
Acting as the functional heart of our business, Operations makes everything work on time and on target, in a world that demands lightning-fast transaction speeds, pinpoints execution accuracy and full visibility. It ensures global transactions flow smoothly around the clock, wherever we do business. Without it, the daily clearance, settlement and execution of a trillion dollars’ worth of trades and the weekly movement of tens of billions of dollars in dozens of world currencies would come to a complete standstill.
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You’ll have strong communication, planning and organizational skills which will benefit you and the team. Our teams need individuals who can research, process, and interpret large amounts of information everyday which will allow you to make ethical decisions with integrity
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The TTS Cash Operations Teller is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.
Receive cash from internal and external customers
Sorting cash received
Packaging cash and coins in the required format acceptable by the central bank
Accept cash for deposit and check accuracy of deposit slip
Record all transactions promptly, accurately and in compliance with bank procedures
Balance currency, cash in till at the end of the day and Keep currency and coins in acceptable bundles ready for Central bank deposit
Establish at the end of the day a cash situation: Indicate the balance in cash at the end of service;
Complete the necessary documents for accounting purposes
Ensure any errors between the amount indicated by the cash register and the total of cash collected.
Effectively executes all Cash transactions (eg deposits) and comply with bank policies, standards, operational control requirement, including corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Adhering to all bank security and compliance issues
Perform cash management operations , such as cash handling, check processing, return items and lock-box operations
Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
Aid with processing firm payments, receivables, trade transactions, liquidity flows and wholesale card activity
Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
Participate in compliance related activities to minimize losses
Assist with cash & trade operational project needs
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Highly customer oriented and customer services focus,
Strong attention to detail, methodical in approach
Good sense of judgment
High sense of security and Fraud Awareness
High level of integrity
Good organizational skills, ability to handle pressure, manage multiple deliverables and priorities within tight deadlines
Strong teamwork skills
Good interpersonal, written and verbal communication, presentation skills
Detail oriented with a high degree of accuracy
Ability to work under pressure with diverse teams
Excellent communication skills
Able to inspire trust in others
Exhibits strong communication and service skills
Provide exceptional service delivery to our internal and external customers
Ability to create a warm, welcoming, and friendly environment for customers and employees in the branch to ensure a positive overall customer experience.
Fluent in written and spoken English and French
Good Computer skills
Should be a self-starter capable of working under minimum supervision.
Excellent knowledge of regulations governing banking transactions and cash & teller activities
Working knowledge of foreign exchange regulation
2-4 years of relevant experience
Demonstrated basic experience in cash management processing and transaction services
Proficiency with Microsoft Office tools and data entry skills
Experience in banking especially in account services, Counter service, Cash and Teller area or banking operations will be an added advantage
First Degree or equivalent
Job Family Group:
Operations – Transaction Services
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