Network-Agency Supervisor

  • CM

Credit Africa Invest SA is looking for 01 Network-Agencies Supervisor as part of its activities . 

Type of contract: CDI
Location: Douala

Credit Africa Invest SA , abbreviated as ” CREA INVEST “, is a 2nd Category microfinance that became fully operational in 2018 under the new COBAC regulations. CREA INVEST has (in addition to the General Management based in Douala – Bonapriso) several commercial agencies located in the cities of Yaoundé, Buea and Douala.

Duties/Job description:

Under the management of the Operations and Marketing Manager, the Network-Agency Supervisor will be responsible for implementing the company’s sales and marketing strategy and coordinating the agency staff:

  • Perform competitive intelligence (learn about regulations and market trends, perform benchmarking and monitor the launch of competing products/services);
  • Supervise the commercial activities and the development of the entire branch network;
  • Supervise the staff of the branch network and manage commercial performance;
  • Set up an organization to obtain the best possible performance (action plans, visit/prospecting plans, work programs, customer files, periodic reports, competitive intelligence files, etc.);
  • Define a strategic plan for customer conquest and retention for the entire network on the various segments, products and financial services;
  • Carry out reliable periodic reports (quantitative and qualitative) for the attention of the hierarchy:
  • Personally monitor all customers and strategic prospects (large customers) in the network.

Expected quality and performance criteria:

  • Good knowledge of the regulations of the microfinance and/or banking sector in the CEMAC zone
  • Very good negotiation and persuasion skills
  • Be passionate about sales and the field
  • Excellent skills in management and development of human capital;
  • Ability to mobilize, motivate and develop teams
  • Be customer and results oriented
  • Strong capacity for innovation and positive attitude Communication skills
  • To have team spirit. Be flexible and agile

Profile required:

  • BAC + 4/5 in Banking and Finance, Management Science, Accounting, Marketing and Communication, Commercial Action, and/or any equivalent diploma
  • Reside in the city of Douala
  • Be of Cameroonian nationality (Male/Female) Immediate availability


  • Have at least 05 years of professional experience including 03 years in a similar position in a financial institution. Successful experience in supporting change and/or in a branch manager position (branch manager, deputy branch manager, customer service supervisor, etc.) would be an asset.

Method of submitting an Application:

Applications ( CV + cover letter only ) for this position will be made exclusively by email to the address, with the subject ” RECRUITMENT OF A NETWORK-AGENCY SUPERVISOR >>.:

NB: Only pre-selected candidates will be contacted.

All Applications must be sent no later than 19/03/2023. 

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