Credit Africa Invest SA is looking for 01 Network-Agencies Supervisor as part of its activities .
Type of contract: CDI
Location: Douala
Credit Africa Invest SA , abbreviated as ” CREA INVEST “, is a 2nd Category microfinance that became fully operational in 2018 under the new COBAC regulations. CREA INVEST has (in addition to the General Management based in Douala – Bonapriso) several commercial agencies located in the cities of Yaoundé, Buea and Douala.
Duties/Job description:
Under the management of the Operations and Marketing Manager, the Network-Agency Supervisor will be responsible for implementing the company’s sales and marketing strategy and coordinating the agency staff:
- Perform competitive intelligence (learn about regulations and market trends, perform benchmarking and monitor the launch of competing products/services);
- Supervise the commercial activities and the development of the entire branch network;
- Supervise the staff of the branch network and manage commercial performance;
- Set up an organization to obtain the best possible performance (action plans, visit/prospecting plans, work programs, customer files, periodic reports, competitive intelligence files, etc.);
- Define a strategic plan for customer conquest and retention for the entire network on the various segments, products and financial services;
- Carry out reliable periodic reports (quantitative and qualitative) for the attention of the hierarchy:
- Personally monitor all customers and strategic prospects (large customers) in the network.
Expected quality and performance criteria:
- Good knowledge of the regulations of the microfinance and/or banking sector in the CEMAC zone
- Very good negotiation and persuasion skills
- Be passionate about sales and the field
- Excellent skills in management and development of human capital;
- Ability to mobilize, motivate and develop teams
- Be customer and results oriented
- Strong capacity for innovation and positive attitude Communication skills
- To have team spirit. Be flexible and agile
Profile required:
- BAC + 4/5 in Banking and Finance, Management Science, Accounting, Marketing and Communication, Commercial Action, and/or any equivalent diploma
- Reside in the city of Douala
- Be of Cameroonian nationality (Male/Female) Immediate availability
Experience:
- Have at least 05 years of professional experience including 03 years in a similar position in a financial institution. Successful experience in supporting change and/or in a branch manager position (branch manager, deputy branch manager, customer service supervisor, etc.) would be an asset.
Method of submitting an Application:
Applications ( CV + cover letter only ) for this position will be made exclusively by email to the address recrutement@creditafricainvest.com, with the subject ” RECRUITMENT OF A NETWORK-AGENCY SUPERVISOR >>.:
NB: Only pre-selected candidates will be contacted.
All Applications must be sent no later than 19/03/2023.