Employer: DIAGNOSCRITIK
SERVERS (VES)
We are recruiting for one of our clients, a 3-star hotel in the city of Douala, waiters / waitresses.
Establishment
- Cleaning of premises and equipment
- Checking crockery and cutlery
- Table dressing
- Setting up service consoles
Welcome
- Customer reception and support
- Presentation of the menu of dishes
- Proposal of the suggestions of the day
- Service on the tray for aperitifs and amuse-bouche
Order taking and service
- Advice to the client in his choices
- Establishment of a manual or electronic order
- Presentation of the wine list
- Announcement or transmission of orders in the kitchen
- Brief advice on wines and drinks
- Wine presentation and beverage service
- Table service according to establishment standards
- Adaptation of the course of the service according to the simultaneous constraints of the room and the kitchen
- Application of circuits during service
- Clearing and straightening tables
- Establishment of bills
- Execution and verification of collection transactions
Customer Relations
- Listening to customers and answering their questions
- Reactions to customer feedback (positive or negative)
- Presentation of the bill at the request of the customer
- Taking leave of the client upon departure
Requirements
- Proven experience in an equivalent position.
- Hospitality diploma
To apply, send your Curriculum vitae to contact@diagnoscritik.com no later than 08/20/2022 .
Place of work Douala AKWA
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