IT ASSISTANT

The ARNO Group is recruiting for the needs of its services: 01 IT ASSISTANT.

Job location: Yaoundé

ASSIGNMENTS

Under the authority of the IT Manager, the IT Assistant (M/F) has the following main missions:

• Installing and updating user workstations and devices.
• Advice and assistance to users in the current practice of office tools and business applications.
• Maintaining the inventory of computer equipment.

ACTIVITIES

• Diagnose hardware or software malfunctions.
• Provide support to users in resolving malfunctions.
• Anticipate possible breakdowns and take the necessary actions.
• Install and update software.
• Install computer equipment (PC, printers, routers, telephones, etc.).
• Manage consumables inventory.
• Constantly monitor the evolution of computer equipment.
• Participate in infrastructure deployment projects.
• Ensure the follow-up of the work of the service providers.
• Maintain computer equipment.
• Carry out a constant technological watch.

PROFILE

• Minimum Bac+2 in computer science.
• Have at least 2 years of professional experience in a similar position.
• Good level of English.

Required Skills

• Broad knowledge of information systems.
• Good knowledge of CISCO, Mikrotik, Fortinet and Checkpoint routers and firewalls.
• Perfect mastery of Microsoft Office and Windows environments.
• Knowledge of the applications and technologies used in the company (Oracle, SQL Server among others).
• Familiarity with security standards and current global security risks.

QUALITIES REQUIRED FOR THE POSITION

• Sense of anticipation to implement innovative solutions.
• Adaptability because the IT sector is always evolving and a technological watch is essential to maintain the information system in working order and to optimize it.
• Relational qualities and sense of listening in his functional and hierarchical relationships.
• Ability to negotiate with service providers (obtain the product or service offering the best quality/price ratio for the company).
• Pedagogy (ability to explain changes related to new IT projects).

APPLICATION FILE:

 CV and cover letter to be sent to the email address rh@groupearno.com  with the subject:  ”  IT Assistant (M/F) “

Deadline for admissibility of application files: 07/07/2022.

Only pre-selected candidates will be invited.

NB: Female candidates are strongly encouraged.