The ARNO Group is recruiting for the needs of its services: 01 IT ASSISTANT.

Job location: Yaoundé


Under the authority of the IT Manager, the IT Assistant (M/F) has the following main missions:

  • Installing and updating user workstations and devices.
  • Advice and assistance to users in the current practice of office tools and business applications.
  • Maintaining the inventory of computer equipment.


  • Diagnose hardware or software malfunctions.
  • Provide support to users in resolving malfunctions.
  • Anticipate possible breakdowns and take the necessary actions.
  • Install and update software.
  • Install computer equipment (PC, printers, routers, telephones, etc.).
  • Manage consumables inventory.
  • Constantly monitor the evolution of computer equipment.
  • Participate in infrastructure deployment projects.
  • Ensure the follow-up of the work of the service providers.
  • Maintain computer equipment.
  • Carry out a constant technological watch.


  • Minimum Bac+2 in computer science.
  • Have at least 2 years of professional experience in a similar position.
  • Good level of English.

Required Skills

  • Broad knowledge of information systems.
  • Good knowledge of CISCO, Mikrotik, Fortinet and Checkpoint routers and firewalls.
  • Perfect mastery of Microsoft Office and Windows environments.
  • Knowledge of the applications and technologies used in the company (Oracle, SQL Server among others).
  • Familiarity with security standards and current global security risks.


  • Sense of anticipation to implement innovative solutions.
  • Adaptability because the IT sector is always evolving and a technological watch is essential to maintain the information system in working order and to optimize it.
  • Relational qualities and sense of listening in his functional and hierarchical relationships.
  • Ability to negotiate with service providers (obtain the product or service offering the best quality/price ratio for the company).
  • Pedagogy (ability to explain changes related to new IT projects).


 CV and cover letter to be sent to the email address  with the subject:  ”  IT Assistant (M/F) 

Deadline for admissibility of application files: 07/07/2022.

Only pre-selected candidates will be invited.

NB: Female candidates are strongly encouraged.

Share This Post, Help Others, and Earn Points!
error: Content is protected !!