Customer Service Representative – SCB Cameroon

  • CM


  • Prospecting new private clients.
  • Monitor and manage client accounts.
  • Analyze for a better identification of the needs of the customers of its portfolio.
  • Set up credit files and negotiate financial and guarantee conditions.
  • Advise the client and manage the relationship on a daily basis.
  • Increase the equipment rate of its customers with the sale of appropriate products.
  • Build customer loyalty through regular and relevant interviews. Achieve assigned business goals.


  • Banking regulations and procedures Suite Office (Word, Excel, Powerpoint]
  • Commercial techniques, negotiation and sales
  • Good writing ability
  • Team spirit and ability to work under pressure
  •  Spirit of analysis and synthesis
  • Privacy
  • Availability Rigour, logic
  • Proactivity


  • Level of study Bac+ 4 in Marketing, Commercial Action, Banking-Finance.
  • Minimum 3 years of experience in a commercial position in the banking sector.
  • Fluency in French and/or English.
  • Having a banking diploma or certification related to the profession would be an asset.
  • Experience in the banking or microfinance sector would be an asset.


To apply, send your application ( updated CV + cover letter ) specifying in the subject the title of the position to be filled to the following address: . 

Deadline for receipt of applications: 07/03/2023 at 5:30 p.m.

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