ESSIDI SARL is looking for 02 TELECOM NETWORK TECHNICIANS
Location: Yaoundé
Your role
Responsible for improving the operation of the technical department, providing technical support and meeting customer needs. You will use all your technical knowledge to carry out your missions.
Main missions
- Improve the functioning of the technical service
- Technical support for commercial actions
- Conduct training workshops
- Make technical proposals for clients
- Propose solutions to customer problems
- Propose technical improvements
- Participate in the development of service offers and improve existing ones
- Ensure the reporting of technical interventions
Activities
- Install and configure equipment in corporate infrastructures
- Provide training to customers
- Assist the sales department in its actions
- Identify opportunities with new customers
- Identify new business opportunities with existing customers
- Study, design and carry out work to set up VDI networks
- Provide technical support to customers and collaborators
- Project monitoring
- Be an ambassador of the ESSIDI brand with prospects and customers
Profile
- Training BAC + 2/3 minimum in IT, networks and
- telecommunications, communication or any other.
- Have 3 to 4 years of experience in a similar position within a
- ICT company
- Have experience installing VDI networks
- Have experience in the use of ticketing and helpdesk tools
- Have experience on Mikrotik, Cisco and other equipment
Skills
- Good knowledge of MS Office
- Good knowledge of TCP/IP protocols and the OSI model
- Ethics and professionalism
- Able to work under pressure
- Be independent and take initiative
- Be organized and rigorous
- Good oral and written communication
- Good analytical ability
Most
- Be bilingual (French and English)
- Have Mikrotik, Cisco and other OEM certifications
What we offer
- A pleasant working environment
- A work environment conducive to skills development
- Your opinions and points of view are taken into account
- Training on different tools and technologies
NB : Have a smartphone and a laptop
Send your CV to recrutement@essidi.cm